Last updated: August 6, 2026
Paris Shuttle Service (\”we\”, \”us\”, \”our\”) operates the website https://parisshuttleservice.com and provides private and shared airport transfer and shuttle services in Paris and the surrounding region, including Charles de Gaulle, Orly and Beauvais airports and Disneyland Paris. This Privacy Policy explains what personal data we collect, why we collect it, how long we keep it, and what rights you have under the General Data Protection Regulation (GDPR).
Who we are
Paris Shuttle Service is the data controller for the personal data collected through this website.
Website: https://parisshuttleservice.com
Location: Paris, France
Phone: +33 1 77 50 36 31
What personal data we collect
When you request a quote or make a booking, we collect the information needed to organize your transfer:
- Identity and contact details: name, email address, phone number;
- Trip details: pickup and drop-off addresses, dates and times, number of passengers and luggage, flight number (used to track delays), and any special requests (child seats, extra stops, etc.);
- Booking and payment references. Payments are processed by our secure payment providers; we never see or store your full card details;
- Technical data: IP address, browser type and pages visited, collected automatically for security and statistical purposes.
How we use your data
- To process and manage your bookings and provide the transfer service (performance of a contract);
- To contact you about your trip (confirmation, driver details, schedule changes, flight tracking);
- To issue invoices and meet our accounting and legal obligations;
- To improve our website and services and to produce anonymous statistics (legitimate interest);
- With your consent, to display reviews or send occasional service information.
Third-party services
To operate our service we share the minimum necessary data with trusted providers, who process it under their own privacy policies:
- Payment providers (credit/debit card processing, Apple Pay, Google Pay) to process your payment securely;
- Google Maps (Google Ireland Ltd.) to calculate routes, distances and pickup points;
- Review platforms (e.g. Google Reviews, Trustindex) to display customer feedback;
- Hosting and security providers that keep this website available and protected.
We do not sell, rent or trade your personal data to anyone.
Cookies
This website uses cookies that are strictly necessary for its operation (booking process, security, load balancing) and, where applicable, audience-measurement cookies. You can configure your browser to refuse cookies; please note that some features, such as the booking form, may then not function correctly.
How long we keep your data
Booking data is kept for the duration of the business relationship and then archived for the period required by French accounting and tax law (up to 10 years for invoices). Technical and security logs are kept for a maximum of 12 months. Data is deleted or anonymized once these periods expire.
Your rights
Under the GDPR, you have the right to access, rectify, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, contact us by phone at +33 1 77 50 36 31 or via the contact form on our website. We will respond within one month. You also have the right to lodge a complaint with the French data protection authority, the CNIL.
Security
We use technical and organizational measures to protect your data, including HTTPS encryption, firewall and malware protection, and restricted access to booking information. Payments are handled exclusively by PCI-DSS compliant payment providers.
Changes to this policy
We may update this Privacy Policy from time to time. The current version is always available on this page, with its date of last update shown at the top.